Chief Operating Officer, Shipping & Receiving

Chief Operating Officer, Shipping & Receiving

About:

Each painting is an original celebration of color and spontaneity created in my studio.  Based on this, if you see a piece you just love, buy it now because I cannot replicate it.

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Methods of Payment:

I accept Visa, MasterCard and American Express. 

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Sales Tax:

I charge sales tax to all orders sold and shipped within the state of Colorado.

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Shipping:

Your special purchase will be delivered to you via US Postal Service Priority Mail with a delivery confirmation. All orders ship out on Tuesdays and Fridays, unless otherwise indicated. Please allow 3 to 5 business days (excluding holidays) for the delivery of your package.  All packages are insured for the value of your order.  Rush, overnight orders, via USPS Express Mail is available in most locations.  Please indicate this request in the 'Message Box' on the Contact page after you check out.  These orders must be placed by 3pm MST in order to assure your package is shipped the same day. We will confirm the additional shipping cost with you via email at the time of delivery.

If you live in the area of metro Boulder/Denver your package will be delivered via Boulder/Denver Couriers.  For years they have been utilizing bicycle couriers (and the local bus system) to deliver packages quickly and efficiently all along the front range.  I love the service they provide, (they're fast and affordable!) the staff is so friendly, and I support their environmental commitment.  
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Returns:

While all sales are final, I want you and your gift recipient to be delighted with your purchase!  If for some reason you're not completely satisfied, please contact me at catherine@catherinepistone.com within 3 days of your purchase and I will be happy to discuss options.

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Original Paintings:

You're lovely painting will be thoughtfully packaged and will arrive ready to hang! While I don't recommend hanging your painting in direct sunlight all day, please be assured your special piece has been UV protected. It will also arrive signed, pre-wired and ready to put on the wall. If you live in the Boulder/Denver area (and select mountain communities), I am more than happy to hang it for you. The best part of this business is meeting you in person!

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Wholesale Inquires:

I gladly accept wholesale orders and would be thrilled to be a part of your boutique!  I welcome new retail opportunities and would love to discuss my wholesale pricing and terms with you.  Please contact me at catherine@catherinepistone.  I look forward to hearing from you.

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Promotional Codes:

I want to thank you for your business!  From time to time I will offer specials available to our frequent customers.  Be sure to sign up on the mailing list, Instagram and Facebook to receive these exclusive promotions.

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Privacy Policy:

The personal information and email address you provide will ONLY be used to process your order, reply to you, or send you new product updates. It will never be shared with any other company for any reason.


Thank you for your business.

I can not do what I love without YOU!